DGS Service Solutions… Delivering Great Service Provincewide

What do Belfast, Londonderry, Enniskillen, Newry and Newcastle have in common? The answer is that they all are covered with FM Support Services Facilities Management by DGS Service Solutions … Delivering Great Service Provincewide. DGS Service Solutions are fully aware that Delivering Great Service represents the first and the most critical interface between an organisation and its customers.

The importance of this FM team engagement with their own or their client’s end-user customers is growing, as those same end user customers become ever more willing to compare the services they receive with what they encounter elsewhere. The rise of social media, and people’s generally growing propensity to share bad experiences, is making FM’s frontline relationships all the more critical.

For client organisations, brand loyalty is at stake. For suppliers, it’s the continuation of its contract with that client. Both need to be willing to work closely, perhaps more closely than in the past.

As an industry leader DGS Service Solutions offer a full range of services, integrated in a flat management structure that is highly responsive to client requirements. We can provide you with a flexible, customer-centred quality service at a competitive price across all of Northern Ireland all with the same Great Service wherever your location… North, South, East or West we’re here to help you with all your FM Support Facility needs.

We provide cleaning, security, grounds maintenance and all other associated soft services nationally for a wide variety of organisations. The outset of the company is to provide, one point of contact to reduce the amount of different suppliers that a company has to deal direct with.

This leaves you free to focus all your efforts on your core business, which in today’s pressurised market is essential to commercial survival so if you need FM support anywhere in Northern Ireland give us a call today

DGS Service Solutions provide a range of outsourced Security, Cleaning and FM Solutions to a range of customers including shopping centres, offices,  factories, and retail outlets across Northern Ireland and Scotland.

For more information contact Nuala McNally on 028 9531 3069 or by email on nuala@dgsservicesolutions.com

Respect from Everyone at DGS Service Solutions as Sales & Marketing Director Nuala Completes London Marathon… AGAIN!

Nuala’s back after completing ANOTHER London Marathon on Sunday in extremely hot conditions that weren’t really suited to marathon running and to be honest it looks like it hasn’t fazed her one little bit as she runs up the stairs to the office… how does she do that?

David Huxley, Managing Director of DGS Service Solutions commented: “Immense pride and respect are in abundance here at our Belfast Head Office and the relentless training outside of office hours on cold, dark and dismal nights on the streets of Belfast clearly paid dividends as our fittest, fastest and most fearless senior management team member Nuala ….no one here is disputing that….  tackled The London Marathon on Sunday past the 27th April 2025.

 Yes… Sales & Marketing Director Nuala McNally tackled the London Marathon starting in Greenwich Park and ending near Buckingham Palace, head on void of fear or anxiety and with a can do mentality much as she does on every challenge she faces here in her role as Sales & Marketing Director… 26.2 miles of blood, sweat and tears that all ended in unbridled joy !

We are all in awe of Nuala and could not be prouder as he completed the course in an incredible time of 3 hours 51 minutes and 16 seconds in sweltering heat so it’s pride and admiration in spades from all the team here at DGS Service Solutions and to be honest, I’m tired even thinking about it!

DGS Service Solutions provide a range of outsourced Security, Cleaning and FM Solutions to a range of customers including shopping centres, offices,  factories, and retail outlets across Northern Ireland and Scotland.

For more information contact Nuala McNally on 028 9531 3069 or by email on nuala@dgsservicesolutions.com

The Training Never Stops at DGS Service Solutions and goes on Longer for Sales & Marketing Director Nuala

Hot on the heels of the training for the recently awarded ISO 14001 Environmental Management System Standard Certificate, the training continues for everyone and longer for some at DGS Service Solutions… best let Jason Allen, Operations Director at DGS Service Solutions explain:

‘The training at DGS Service Solutions is relentless and continues to keep pace as the business grows in 2025. DGS Service Solutions are constantly striving to be the ‘best in class’ by delivering ongoing training, that allows our Senior Managers to develop the correct skill sets, enabling them to undertake a greater variety of work in a competent, professional manner. To become the most successful company in the FM Support Services Sector means planning each step, each interaction and each transaction, mapping out our customer’s needs and expectations. Ongoing Training such as this helps to set us apart in what is already a competitive sector. Once fully trained in the latest skills needed within our sector, our Managers and Supervisors are able to share the skills gained on courses with their teams. This is part of continuous development in order to equip them with the tools needed to provide the highest possible standards in a safe, efficient and compliant manner.”

Jason Allen Operations Director at DGS Service Solutions concluded: “While the training takes place in our Belfast Head Office and throughout the province including the North-West during the normal working day for some, the training continues outside of office hours on cold, dark and dismal nights on the streets of Belfast as our fittest, fastest and most fearless senior management team member takes on the training for yet another challenge .. The London Marathon on 27th April 2025.

I am of course referring to our esteemed colleague .. Sales & Marketing Director Nuala McNally who takes on the London Marathon starting in Greenwich Park and ending near Buckingham Palace, … 26.2 miles of blood, sweat and tears.

No stranger to marathons Nuala has already completed the Belfast, Dublin and London marathons as she found a passion for long distance running and is leaving no stone unturned as she raises her training programme as the months to the race become weeks. We are all very proud of Nuala and wish her every success as she strives for a Personal Best in this year’s event .. the time she has to beat is 3 hours 30 minutes and 3 seconds so it’s good luck for later this month from all the team here at DGS Service Solutions and to be honest I’m tired even thinking about it!

DGS Service Solutions provide a range of outsourced Security, Cleaning and FM Solutions to a range of customers including shopping centres, offices,  factories, and retail outlets across Northern Ireland and Scotland.

For more information contact Nuala McNally on 028 9531 3069 or by email on nuala@dgsservicesolutions.com

Congratulations from DGS Service Solutions to Queens University Ladies Rugby 1st XV On Winning the Junior Cup

After the excitement of Ireland’s tight encounter with France in the Women’s Six Nations at the Kingspan Stadium on Saturday it was time for Queen’s University Ladies Rugby 1st XV to take on Malone Women in the Junior Cup Final also at the Kingspan.

Both teams fought incredibly hard and gave a great account of themselves but in the end there can only be one winner and it was Queen’s who emerged the victors by 19-5.

At DGS Service Solutions they always go the extra mile for clients …‘the hard yards’ to use a rugby phrase….  and their success in growing the business over the past 10 years in Northern Ireland and Scotland is testimony to the benefits as they ‘converted’ many new business opportunities through their winning pack.

.

Nuala McNally, Sales & Marketing Director at DGS Service Solutions commented: “At DGS Service Solutions we are delighted that Queens University Ladies Rugby 1st XV put in the ‘hard yards’ and emerged victorious and took the Junior Cup home to the ‘Dub’. As a keen promoter of sport in the local community DGS Service Solutions are incredibly proud of the team along with Head Coach Ollie Millar and ‘Ally’ our individual player sponsorship programme recipient.

Success in business and sport have many common foundations… hard work, teamwork, training and continually striving to improve. We are always keen to promote sport in the local community and the sponsorship of ‘Ally’ at Queen’s University Ladies Rugby is something that we are very proud of and delighted they brought home some silverware this season to end on a high.”

DGS Service Solutions provide a range of outsourced Security, Cleaning and FM Solutions to a range of customers including shopping centres, offices, factories, and retail outlets across Northern Ireland and Scotland.

DGS Service Solutions Confirm their Green Credentials with an Award for the ISO 14001 Environmental Management System

DGS Service Solutions have recently been awarded with a Certificate for the ISO 14001 Environmental Management System standard, which specifies the requirements for an environmental management system. ISO 14001 is for all organisations, helping them to be more environmentally friendly, and enables them to measure consumption and reduce waste, making tangible cost savings, reducing environmental impact, and enhancing environmental credentials. ISO have over 40 years’ experience in the assessment industry and are UKAS accredited, which ensures that an ISO certificate is accepted in Government.

In an age of heightened environmental consciousness and increasing global challenges such as climate change, biodiversity loss, and resource depletion, organizations have a pivotal role to play. ISO 14001 offers a structured approach for businesses to address these pressing concerns. By adopting this standard, organizations signal a commitment not only to regulatory compliance but also to ongoing environmental improvement. This proactive approach to environmental management can result in tangible benefits, such as reduced waste, energy conservation, and cost savings.

Furthermore, it enhances an organization’s reputation, fosters stakeholder trust, and often constitutes a critical step for engaging in global trade and supply chains. Simply put, ISO 14001 stands as a testament to an organization’s dedication to a sustainable future, blending environmental responsibility with strategic business growth.

Nuala McNally , Sales Director at DGS Service Solutions Services commented: “Months of hard work have gone into ensuring that DGS Service Solutions fulfilled the requirements set by the ISO 14001, and all of our Operations Managers and Area Supervisors are to be highly commended for going the extra mile to reach our environmental objectives.  Across the Hygiene, Cleaning and Security divisions of the company, you can see the important contributions we have made and everyone is to be commended as without this hard work and direction, none of this would have been possible.”

DGS Service Solutions provide a range of outsourced Security, Cleaning and FM Solutions to a range of customers including shopping centres, offices,  factories, and retail outlets across Northern Ireland and Scotland.

For more information contact Nuala McNally on 028 9531 3069 or by email on nuala@dgsservicesolutions.com

People Behind the Badge at DGS… Anna Zykra Mobile Supervisor

Let me introduce you to Anna Zykra from our team here at DGS Service Solutions of over 500 employees providing a range of outsourced Security, Cleaning and FM Solutions to a range of customers including shopping centres, offices,  factories, and retail outlets across Northern Ireland and Scotland.

Attitude and passion are key ingredients for working at DGS Service Solutions and we’re always looking for talented people like Anna who go the extra mile to make a difference and are the reason why our business is continuing to grow. Anna joined us in 2020 and cares passionately about good customer service as we all do here at DGS Service Solutions. Our standards are exceptionally high but in return we look after all of the team – offering excellent training opportunities, attractive terms and conditions and a long and rewarding career so if you are interested in joining a progressive company drop us a line.

Back to Anna…Anna is one of our Security and Cleaning Mobile Supervisors on site across our Northern Ireland’s client portfolio and on a day-to-day basis Anna drives to various sites to cover any sickness or holidays, oversee employees and maintain good client relationships. Her knowledge in both cleaning and security is second to none, allowing her to attend all of her designated sites with the experience and understanding that ensures the standards set by DGS to exceed customer’s expectations is achieved.

On a personal level Anna is not only a model employee and loyal worker but she is a also a very kind and supportive person  who loves her dogs and supports and looks after her family back in Poland. She is a valuable and very much appreciated member of the DGS Service Solutions Team.

DGS Service Solutions provide a range of outsourced Security, Cleaning and FM Solutions to a range of customers including shopping centres, offices,  factories, and retail outlets across Northern Ireland and Scotland.

Meet the people behind the badge… Site Supervisor Dorota Oleszczak

You’ve met the Senior Management team at DGS Service Solutions but we’re a big team here with over 500 employees providing a range of outsourced Security, Cleaning and FM Solutions to a range of customers including shopping centres, offices, factories, and retail outlets across Northern Ireland and Scotland. So over the coming months we’d like you to meet some of our hard working team members across our client sites, who go the extra mile to make a difference and are the reason why our business is continuing to grow.
Let’s meet Site Supervisor Dorota Oleszczak… Dorota started working for DGS Service Solutions in the Spring of 2024 initially in the Harvey Group and within a very short period of time she had made a huge impression on the client and was praised for her excellent work.
As a result of her exceptional performance in May 2024 Dorota took on a supervisor position in Henderson offices while still working in Harvey group…. she has made such a difference on both sites with positive feedback from the client on both sites.
Dorota is a perfectionist and always goes above and beyond to ensure shifts are always covered, making sure all areas are cleaned and where necessary assisting staff on site with daily tasks… simply put – nothing is too much bother for Dorota and is a model employee that we are lucky to have. Dorota loves her beagle dog, travelling and meeting with her friends.
DGS Service Solutions provide a range of outsourced Security, Cleaning and FM Solutions to a range of customers including shopping centres, offices,  factories, and retail outlets across Northern Ireland and Scotland.

The Calm After The Storm at Suffolk Community Centre after DGS Services Solutions Support

As we move through the seasons of autumn and winter the frequency of storms becomes ever growing bringing days of rain, strong winds and flooding.  Storm Darragh the most recent storm was the fourth named storm of the 2024 /2024 season after Ashley, Bert and Conall.

   

Storms are named by the UK Met Office, Ireland’s Met Éireann or the Netherlands’ KNMI when they are forecast to cause ‘medium’ or ‘high’ impacts. The list of storm names is announced on 1 September each year and runs in alphabetical order and later on could possibly reach as far as Izzy, Rafi and Tilly.

It was against this background that Jason Allen, Industrial Services Director at DGS Service Solutions received a call from Suffolk Community Centre, Belfast looking for localised flooding support for the community centre after a recent storm.

The new Industrial and Window Cleaning Division within DGS moved quickly to respond as this clearly was a ‘crisis’ call needing immediate support.

Jason Allen, Industrial Services Director at DGS Service Solutions commented: “At DGS Service Solutions we took the call and realised immediately that an urgent deep clean was the order of the day after the flooding has made its way into the community centre. This project was dealt with swiftly and efficiently to ensure the Community centre could carry on with its impressive range of community based projects. We were delighted to assist and trust that this was an isolated incident for the centre but they were delighted that we were able to get them back up and running so quickly.”

DGS Service Solutions provide a range of outsourced Security, Cleaning and FM Solutions to a range of customers including shopping centres, offices,  factories, and retail outlets across Northern Ireland and Scotland.

 

Delighted to Support Queens University Ladies Rugby 1st XV Individual Player Sponsorship Programme

Having made our mark over the past ten years in the FM Support Services Sector, DGS Service Solutions is no stranger to ‘winning line ups’ providing exceptional support across the key company divisions of Security, Cleaning, Outdoor, Window Cleaning and Industrial Services.

So it’s no surprise that we have chosen to sponsor Queen’s University Ladies Rugby 1st XV full back Alex ‘Ally’ McIlwaine for the 2024 /2025 season through the individual player sponsorship programme. As a keen promoter of sport in the local community, we at DGS Service Solutions are looking forward to seeing how the team along with Head Coach Ollie Millar compete this season in the Women’s Premiership and Junior Cup.

At DGS Service Solutions they we always go the extra mile for clients… ‘the hard yards’ to use a rugby phrase….  and our success in growing the business over the past 10 years in Northern Ireland and Scotland is testimony to the benefits  as we ‘converted ‘ many new business opportunities through our winning pack.

Nuala McNally, Sales & Marketing Director at DGS Service Solutions commented: “At DGS Service Solutions we are wishing Queens University Ladies Rugby 1st XV  every success this season. Success in business and sport have many common foundations… hard work, teamwork, training and continually striving to improve. We are always keen to promote sport in the local community and the sponsorship of  ‘Ally’ at Queen’s University Ladies Rugby is something that we are very proud of and delighted  to support and wish the team all the success over the rest of the season.”

Images courtesy of Front Row Union www.thefrontrowunion.com

DGS Service Solutions provide a range of outsourced Security, Cleaning and FM Solutions to a range of customers including shopping centres, offices, factories, and retail outlets across Northern Ireland and Scotland.

Hat Tricks Were Hard to Come By as a Player but Jason Allen is on the Ball as DGS Support Services Industrial Division Secures Third Contract Win in Successive Months

Over 240 appearances for Bangor, Crusaders, Harland & Wolff Welders, Linfield, Ballymena United and Oldham Athletic  means that Jason Allen, our Industrial Division Director was not a bad player back in ‘ the day’ as he showed off his talent on the football pitches in Northern Ireland and beyond.  However goals were not the currency that Jason’s talents were best judged or appreciated … a grand total of eight in his career for this tidy no nonsense defender but regrettably not a ‘hat trick’ to be had!

However here at DGS Service Solutions we are not interested in that as Jason has now resurrected his ‘scoring boots‘ as the Industrial Division has recently secured their third contract win…this time a win for another Retail Unit in a local shopping centre which comes hot on the heels of further recent wins for Lisburn & Castlereagh Council and  yet another retail unit in a shopping centre…. at last a Hat Trick for Jason !

The Industrial Division at DGS Service Solutions represents an exciting expansion of our capabilities and a strategic move towards addressing emerging market needs. We are delighted and extremely excited to announce the establishment of our new Industrial and window cleaning division within DGS. With a focus on window cleaning, gutter cleaning high level, power washing and industrial deep cleans we are poised to lead the way in the facilities management industry.

Led by Jason Allen our newly appointed Industrial Services Director with a team of talented individuals who will collaborate tirelessly to innovate, create, and deliver exceptional results. Together, we aim to redefine standards, foster growth, and make a lasting impact in our industry.

Jason brings a wealth of experience in Industrial and window cleaning with over 25 years’ experience, who will undoubtedly enrich our team dynamics and contribute to our collective success. With his passion for this division we are confident that he will make valuable contributions to our projects and initiatives.

David Huxley , Director at DGS Service Solutions, commented: “We are always delighted to win new business and are particularly pleased with this win as it marks an impressive ‘hat trick’ of wins for the Industrial Services Division  …all within the first full season of our latest signing, Jason.

I believe this clearly demonstrates our commitment to deliver something that our competitors  clearly cannot deliver within the Industrial Services Support Sector and we look forward to securing more new wins as 2024 winds to a close and 2025 fast approaches .. our tailor made approach to clients is to use another football analogy now finding the ‘back of the net‘ and long may it continue.

If you need some professional Industrial Services Support, contact Nuala McNally on 028 9442 9717 or by email on nuala@dgsservicesolutions.com

DGS Service Solutions provide a range of outsourced Security, Cleaning and FM Solutions to a range of customers including shopping centres, offices, factories, and retail outlets across Northern Ireland and Scotland.