Security Services – DGS Service Solutions

Security

Our Security Division has one overarching goal – to protect your people, your customers and your assets. With over 30-years of experience within the security industry, we work with you and recommend the best solutions.

Our experienced team has the ability to understand the risk within your estate and deliver the most appropriate solutions. Physical resource solutions blended with tailored technology will deliver the balance required to provide resolutions and return on investment.

DGS offers a range of security services centralised around high quality and top standards, our code of conduct remains the same for all security provisions. If you are looking for a professional security guarding service which you can rely on and take pride in making them part of your business, you are not going to be disappointed with DGS Service Solutions.

STATIC GUARD MOBILE PATROL CONCIERGE CCTV KEYHOLDING/ ALARM RESPONSE

STATIC GUARD

We undertake security guarding contracts across NI and Scotland and deploy fully SIA licensed, highly-trained security officers on single or multiple sites for a diverse range of market sectors and clients. We understand that the corporate and office environment is an area in which the security officer is responsible not only to secure the premises, but to represent the face of your business to the world.

At DGS we offer reliable, professional and service orientated security guards to deal with your security requirements who are the most suitable for the role. Our guards possess the following skills:

Excellent/Fluent written and spoken English
Capable of answering phone calls or switchboards and re-directing calls
Experienced in conducting patrols in a professional manner
Customer service and safety as their key morals
Skilled with thinking on their feet
Keep calm under pressure
Posses a responsible and mature nature
Qualified in operating computer systems
Monitoring of CCTV

We believe in providing our clients with excellent customer service along with a specialised security service. We allocate a dedicated client manager who is wholly responsible for ensuring the highest level of service delivery is provided to your site. They will conduct regular meetings with your team to ensure you are receiving the full benefit of trusting us to secure your site and how we can help you further. All our staff are fully trained and licensed to ensure we meet the highest quality of standards of the industry. All our staff are supplied with uniforms to aid identification and provide a clean, professional image for your business.

Our security officers can provide you with the following services:

Reception Cover
Concierge Duties
Overnight Patrols
Key Control
Access Control
Facility Assistance
Event Security
Personal Protection
Car Park Surveillance

MOBILE PATROL

We provide mobile patrols as a standalone service or alongside static security, CCTV monitoring and alarm response to give your assets complete protection. Whether you are looking to protect a single building or property across the country, we are able to provide single or multiple teams to protect all your locations.

With an increase in crime such as burglary and criminal damage; the importance of optimising security patrols to protect property, assets and people has never been higher.

CONCIERGE

Every aspect of our front of house service is tailored to meet the precise operational requirements of our clients and, importantly, to also reflect their corporate culture, values and brand. We believe that a welcoming and friendly reception service leaves a good impression to visitors and makes them feel comfortable to return.

Our concierge security guards are fully training and SIA licensed. They provide an all round solution to your reception/concierge needs. While their primary role is to ensure the security of your site, they complete the role by patrolling property; inspecting buildings, equipment, and access points; permitting entry to authorised personnel only.

CCTV

No matter the size, type or location of your company, a break-in can be financially devastating to a business. A CCTV security system is the best way to protect your premises against burglary and break-ins.

DGS Service Solutions will design, install, maintain and upgrade a wide range of CCTV solutions to meet businesses’ specific needs and budgets, from large enterprises to local business security platforms, from simple camera solutions for small offices to complex enterprise-class video surveillance systems for large campuses.

KEYHOLDING / ALARM RESPONSE

Key Holding and Alarm Response is a simple and cost-effective security solution for companies wishing to secure their premises during out of office hours.

In the event of an alarm activation, our 24-hour Helpdesk is alerted of a site alarm and a fully trained and licensed uniformed security officer is quickly dispatched to your premises. Upon arrival, the security officer will carry out a patrol to determine the cause of the alarm, and check for any signs of damage or intrusion: fire, flooding, gas leaks, or unsecured windows and doors.

Findings are reported to our Communications Centre and the necessary actions are taken in accordance with your company’s escalation procedures. Our SIA licensed security guards can even arrange emergency repairs if required. They will refer to your sites assignment instructions and make the necessary calls to resolve the issues smoothly and efficiently. We ensure routine visits are made to your premises to make sure our services are operating smoothly.